Business Support Officer – CMSME Branch Management

Job Description

Career Opportunity | Business Support Officer – CMSME Branch Management

Company: LankaBangla Finance PLC
Employment Type: Contractual
Job Location: Agrabad, Chattogram
Application Deadline: March 22, 2026

LankaBangla Finance PLC is inviting applications for the position of Business Support Officer (BSO) to support CMSME branch operations and customer relationship management. This role focuses on delivering excellent customer service, ensuring smooth branch operations, and contributing to business growth through product promotion and sales.

• Key Responsibilities:
✓ Provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction
✓ Execute day-to-day operational tasks of the branch accurately and efficiently
✓ Present financial solutions and investment outlook to customers in a clear and informative manner
✓ Promote organizational products including deposits and credit cards to generate revenue
✓ Achieve assigned business and sales targets
✓ Perform additional responsibilities assigned by the supervisor

• Required Qualifications-
Education:
✓ Minimum Graduation from any reputed public or private university

Experience:
✓ Fresh graduates are encouraged to apply
✓ 1-2 years of experience in customer service or customer-facing roles will be preferred

• Skills & Competencies-
Behavioral Competencies:
✓ Excellent communication skills
✓ Strong problem-solving ability
✓ Sound decision-making capability
✓ Analytical thinking

Functional Competencies:
✓ Knowledge of regulatory and compliance requirements
✓ Business acumen
✓ Understanding of customer service best practices

Technical Skills:
✓ Computer literacy

• Application Procedure-
Apply through the following link: https://lnkd.in/gDvsb96K

#LankaBanglaFinance #CareerOpportunity #BankingJobs #CustomerServiceJobs #ChattogramJobs #Hiring #BangladeshJobs