Assistant Manager / Deputy Manager – Sales & Marketing | Ispahani Group

Job Description

Ispahani Group is Hiring | 2026

Position: Assistant Manager / Deputy Manager – Sales & Marketing
Company: The Avenue Hotel & Suites (A unit of Ispahani Group)
Job Location: Chattogram
Employment Type: Full-time
Application Deadline: 22 April 2026

Job Overview:
The role is responsible for driving sales growth, enhancing guest experience, and ensuring overall operational excellence at The Avenue Hotel & Suites. This position combines hotel operations leadership with revenue generation and business development responsibilities.

Key Responsibilities:
1. Sales, Marketing & Business Development
✓ Drive room sales, corporate bookings, and event business
✓ Develop partnerships with corporate clients, travel agents, and online platforms
✓ Execute marketing and promotional strategies to increase occupancy and revenue
✓ Ensure competitive pricing and effective inventory management

2. Hotel Operations Management
✓ Oversee daily operations (Front Office, Housekeeping, Maintenance, Security, Admin)
✓ Ensure smooth coordination across departments
✓ Monitor occupancy, service quality, and operational efficiency
✓ Handle VIP guests and resolve escalations

3. Guest Experience & Service Excellence
✓ Ensure high customer satisfaction and service standards
✓ Implement feedback systems and corrective actions
✓ Maintain hospitality etiquette and brand standards

4. Financial & Revenue Management
✓ Manage budgets and monitor revenue streams (rooms, F&B, events)
✓ Control costs and improve operational efficiency
✓ Analyze sales reports and P&L performance

5. Team & HR Management
✓ Lead recruitment, training, and performance management
✓ Ensure proper manpower planning and team productivity
✓ Build a disciplined and high-performance work culture

6. Compliance & Administration
✓ Ensure compliance with legal, safety, and hygiene standards
✓ Maintain SOPs, audits, and documentation
✓ Coordinate with vendors and service partners

Educational Requirements:
✓ Bachelor’s degree in Hotel Management / Hospitality / Business Administration
✓ Professional certifications in hospitality management (preferred)

Experience Requirements:
✓ 6-11 years of experience in Hotel / Hospitality / Restaurant industry
✓ Age: 27-45 years

Key Skills & Competencies:
✓ Strong leadership and people management skills
✓ Financial acumen and budgeting expertise
✓ Customer-centric mindset
✓ Problem-solving and decision-making ability
✓ Proficiency in PMS (Property Management Systems) & MS Office
✓ Market insight, brand positioning, and revenue strategy understanding

Compensation & Benefits:
✓ Salary: Negotiable (based on experience)
✓ Career growth within a reputed conglomerate