Officer – Customer Feedback | ACI Motors Limited

Customer Service & Call Center
Dhaka, Bangladesh
April 13, 2026
Application ends: April 21, 2026
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Job Overview

  • Date Posted
    April 13, 2026
  • Location
    Dhaka, Bangladesh
  • Expiration date
    May 13, 2026
  • Gender
    Female
  • Industry
    Customer Service
  • Company Name
    ACI Motors Limited

Job Description

ACI Motors Limited is Hiring | 2026

Position: Officer – Customer Feedback
Job Location: Dhaka
Application Deadline: April 21, 2026

Job Overview:
ACI Motors Limited is seeking a proactive and detail-oriented professional for the role of Officer – Customer Feedback. This role focuses on collecting, analyzing, and managing customer insights to improve service quality, enhance customer satisfaction, and support continuous process improvement.

Key Responsibilities:
✓ Collect and monitor customer feedback from multiple channels
✓ Analyze feedback to identify trends, issues, and improvement areas
✓ Coordinate with internal teams to resolve customer complaints efficiently
✓ Prepare reports on customer insights and satisfaction metrics
✓ Ensure timely response and follow-up on customer concerns
✓ Support process improvements based on feedback analysis

Educational Requirements:
✓ Graduate from a reputed university

Additional Requirements:
✓ Females are highly encouraged to apply
✓ Presentable with a professional appearance
✓ Flexible with working hours
✓ Strong communication and coordination skills
✓ Analytical mindset with attention to detail

Employment Status:
✓ Casual Employment

Salary & Benefits:
✓ As per company policy

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